Time spent waiting for a bus feels even longer when there’s no place to sit or get out of the rain. I mean that literally: A study from the University of Minnesota found that a five-minute wait at an exposed, “pole-in-the-ground” bus stop will seem like a 13-minute wait. If the transit agency simply offers a bench and some kind of roof, perceived wait time falls to 7.5 minutes.
As Pedestrian Observation’s Alon Levy has noted, the price of such a bus shelter is only around $15,000. That makes them a cost-effective way of making bus trips seem faster, even if a transit agency lacks the resources to increase service frequency. And it is perception that drives human behavior.
VIA, San Antonio’s transit agency, spent $12 million to build 1,000 bus shelters from 2014 to 2017. Correlation is not causation, but the steep decline in VIA’s ridership began to taper off at around the same time the program began, and in 2019 bus ridership grew in San Antonio — bucking national trends.
4 Cheap Ways To Make Urban Transportation Better
David Zipper, CityLab