Tacit knowledge (as opposed to formal, codified or explicit knowledge) is the kind of knowledge that is difficult to transfer to another person by means of writing it down or verbalizing it. For example, that London is in the United Kingdom is a piece of explicit knowledge that can be written down, transmitted, and understood by a recipient. However, the ability to speak a language, knead dough, play a musical instrument, or design and use complex equipment requires all sorts of knowledge that is not always known explicitly, even by expert practitioners, and which is difficult or impossible to explicitly transfer to other people.
How much of working in an IT environment is tacitly learned? How much of that can be made explicit? I’m thinking of the term Definition of Done. I wonder if the first people who started using that were met with the objection, “Come on. That’s obvious.”
Anyway, the idea was running through my head, off and on, today. Someone should post on this in a clear, concise way with examples everyone can relate to. At the moment, this is all I have to contribute. Ca va.